Teams Presence Status

How Microsoft Teams determines and displays user availability

Status reference

Teams distinguishes between statuses set manually by the user and those set automatically by the app based on activity or calendar.

User-configured	App-configured
Available	Available Available, Out of Office — set automatically when "automatic replies" is on. If using Teams during these periods, presence shows alongside the Out of Office indicator.
Busy	Busy In a call In a meeting In a call, out of office
Do not disturb	Presenting Focusing — users schedule focus time in MyAnalytics/Insights in their calendars.
Away	Away Away Last Seen time
Be right back	—
Appear offline	Offline — not logged in on any device for a few minutes. Status unknown Out of Office — automatic reply is set or calendar event is set to show as "Out of Office."

Status behavior by platform

Desktop

Available is when you're active in Teams and don't have anything on your calendar (no meetings or calls, for example). Note that Teams will automatically set your status from Available to Away when you lock your computer or when it enters idle or sleep mode. On mobile, this will happen when the Teams app is in the background.

Busy is when you want to focus on something, and you still want to receive notifications. If you're in a meeting or call, Teams will automatically change your status to In a meeting or In a call (Busy) when not set to Do not disturb.

Do not disturb is when you want to focus or present your screen and don't want to receive notifications.

Be right back is when you want to say you're temporarily away. It's never set automatically.

Appear away is when you need to work without responding right away.

Appear offline is when you want to indicate that you're not signed in to Teams, so won't be responding until you're back online. You'll still receive notifications if anyone messages you.

If you're a MyAnalytics customer, use the MyAnalytics Outlook add-in to book focus time in your calendar. When you're in your focus time, your Teams status will change to Focusing and all notifications will be silenced until your focus time ends.

Mobile

Available is when you're active in Teams and don't have anything in your calendar (no meetings or calls, for example). Teams will automatically set your status from Available to Away when the Teams app is in the background. On desktop and web, this will happen when you lock your computer or when it enters idle or sleep mode.

Busy is when you want to focus on something, and you do want notifications to pop up. If you're in a meeting or call, Teams will automatically change your status to In a meeting or In a call (Busy) when not set to Do not disturb.

Do not disturb is when you want to focus or present your screen and don't want notifications to pop up.

Be right back is when you want to say you're temporarily away. It's never set automatically.

Appear away is when you need to work without responding right away.

Appear offline is when you want to indicate that you're not signed in to Teams, so will not be responding until you're back online. You'll still receive notifications if anyone messages you.

Change your device's sleep or idle settings to require more time before your status switches from Available to Away.

Automatic status settings

A user's status is based on their activity, the state of the Teams app, and their Outlook calendar. A user not logged in to Teams on any device is Offline. Otherwise:

Computer Goes Away after a few minutes of inactivity or when locked; goes Offline when entering sleep mode.

Mobile Goes Away whenever the app is in the background; goes Offline after 24 hours of inactivity.

Multi-device If logged in on two or more devices, the device used most recently determines the presence status.

References

Change your status in Microsoft Teams

support.microsoft.com

Manage presence in Microsoft Teams — Admin docs

learn.microsoft.com

Loading…